Booking Policy • All appointments require a pre-screening form and consultation before confirmation. • Bookings must be made at least 24 hours in advance. • A 50% deposit is required to secure your appointment. • Cancellations within 12 hours of your booking may result in a charge. • No-shows forfeit the deposit. • Late arrivals over 10 minutes may need to be rescheduled. We appreciate your understanding as we aim to deliver a calm, focused experience for every client.